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Question

A request for information. It produces an answer, not a change — and how it resolves says something about the system rather than about the asker.

ResolutionWhat it tells you
The answer existed and was findableRetrieval is failing — it should never have needed asking
The answer existed only in someone's headWrite it down — which raises a chore or a capability
The answer did not existSomething is undesigned. That is a decision to take, not work to do

The rate of questions arriving is a signal about the system, not about the people asking. Answers routinely producing new work is the normal, healthy case.